Shipping

Shipping Policy

BurtsBees organizes its rules on processing, delivery, and tracking in the following sections. This page applies specifically to burtsbead.shop.

Our approach at BurtsBees to returns after delivery
For purchases made through burtsbead.shop, BurtsBees applies the following guidance on returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, BurtsBees also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

How BurtsBees handles delivery area
BurtsBees publishes this delivery area guidance for customers using burtsbead.shop. We currently deliver solely to addresses within the United States. Standard shipping is free.

Our approach at BurtsBees to processing and transit
This processing and transit section covers orders and visits through burtsbead.shop for BurtsBees. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Details from BurtsBees on tracking and addresses
For purchases made through burtsbead.shop, BurtsBees applies the following guidance on tracking and addresses. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Details from BurtsBees on delivery issues
For BurtsBees customers at burtsbead.shop, this section explains delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@burtsbead.shop or 870-392-6004. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: BurtsBees
Brand name: BurtsBees
Email: Support@burtsbead.shop
Phone: 870-392-6004
Physical address: 427 S Hunter St, Farmington, Arkansas, 72730, United States