Frequently Asked Questions
For BurtsBees customers, the sections below set out frequently asked shopping questions. This page applies specifically to burtsbead.shop.
What BurtsBees customers should know about delivery timing
BurtsBees publishes this delivery timing guidance for customers using burtsbead.shop. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
How BurtsBees handles payment methods
For purchases made through burtsbead.shop, BurtsBees applies the following guidance on payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
BurtsBees: returns and exchanges
For BurtsBees customers at burtsbead.shop, this section explains returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
refund timing at BurtsBees
The following refund timing guidance applies to the BurtsBees storefront at burtsbead.shop. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
Details from BurtsBees on return shipping
This return shipping section covers orders and visits through burtsbead.shop for BurtsBees. Who pays return shipping?
BurtsBees pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
Our approach at BurtsBees to shipping cost
For BurtsBees customers at burtsbead.shop, this section explains shipping cost. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.
Our approach at BurtsBees to tracking
BurtsBees publishes this tracking guidance for customers using burtsbead.shop. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.
Our approach at BurtsBees to products
For purchases made through burtsbead.shop, BurtsBees applies the following guidance on products. What products do you offer?
We offer Burt's Bees. Current availability, product details, options, and prices are shown on each product page.
How BurtsBees handles contact options
This contact options section covers orders and visits through burtsbead.shop for BurtsBees. How can I contact you?
Email Support@burtsbead.shop, call 870-392-6004, or write to 427 S Hunter St, Farmington, Arkansas, 72730, United States.
Merchant Information
Business name: BurtsBees
Brand name: BurtsBees
Email: Support@burtsbead.shop
Phone: 870-392-6004
Physical address: 427 S Hunter St, Farmington, Arkansas, 72730, United States